Frequently Asked Questions (FAQs)

How long will my order take to arrive?

Orders are usually delivered within 3–7 business days depending on your location. Metro cities may receive orders faster.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order in real time.

What if I receive a damaged or incorrect product?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product so we can assist you with a replacement or return.

Can I exchange my product?

Yes, we offer size exchanges if the product is unused, unworn, and returned in its original packaging.

How do I choose the correct size?

You can refer to our Size Guide available on each product page to find your perfect fit.

Are AJEITO products true to size?

Yes, our products are designed to be true to size. If you prefer a relaxed fit, you may consider choosing one size up.

How can I contact customer support?

You can contact our support team anytime at:
support@ajeito.com

We usually respond within 24–48 hours.